Hardware and Mobile Devices Practice Question
Question
A professional is deciding the best next action for the CompTIA A+ involving DNS troubleshooting in Hardware and Mobile Devices. Which statement is most accurate for exam purposes? (Item 126)
Answer choices
- A. Rely on informal custom instead of the applicable rule, control, or standard.
- B. The best answer is to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician for the DNS troubleshooting scenario.
- C. Skip verification because the previous case had the same answer.
- D. Document nothing because documentation could create follow-up questions.
Correct Answer
B. The best answer is to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician for the DNS troubleshooting scenario.
Explanation
The correct answer is B because DNS troubleshooting is tested by asking candidates to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician. The distractors reflect common exam mistakes: ignoring context, using informal shortcuts, skipping verification, or applying a rule from the wrong domain.
Question details
- Difficulty: medium
- Domain: Hardware and Mobile Devices
- Objective: DNS troubleshooting