Hardware and Mobile Devices Practice Question
Question
A supervisor reviews a case with a trainee for the CompTIA A+ involving change management in Hardware and Mobile Devices. Which response best applies the concept? (Item 80)
Answer choices
- A. Use the most complex option even when a simpler compliant action directly solves the problem.
- B. Apply a rule from a different domain even though the exam objective is different.
- C. Choose the option that sounds familiar even if it does not fit the scenario.
- D. The best answer is to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician for the change management scenario.
Correct Answer
D. The best answer is to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician for the change management scenario.
Explanation
The correct answer is D because change management is tested by asking candidates to identify the most practical troubleshooting step, configuration choice, or operational procedure for a support technician. The distractors reflect common exam mistakes: ignoring context, using informal shortcuts, skipping verification, or applying a rule from the wrong domain.
Question details
- Difficulty: hard
- Domain: Hardware and Mobile Devices
- Objective: change management