Agency and License Law Practice Question
Question
A supervising broker is reviewing a transaction file for the Oregon Real Estate Broker Exam involving consumer complaints and Oregon Real Estate Agency. Which response best applies the rule? (Item 18)
Answer choices
- A. Local custom controls even when a statute, regulation, contract, or disclosure rule applies.
- B. Recognize the role of the state regulator in complaint handling and enforcement in a way that fits Oregon exam practice.
- C. The requirement matters only when the buyer obtains institutional financing.
- D. The affiliated licensee may handle the matter independently without broker responsibility.
Correct Answer
B. Recognize the role of the state regulator in complaint handling and enforcement in a way that fits Oregon exam practice.
Explanation
The correct answer is B because consumer complaints requires candidates to recognize the role of the state regulator in complaint handling and enforcement. The Oregon reference keeps the scenario tied to state licensing practice, while the other options rely on unsafe assumptions about oral custom, escrow, client preference, independent licensee authority, or ignoring written duties.
Question details
- Difficulty: medium
- Domain: Agency and License Law
- Objective: consumer complaints