People and Stakeholders Practice Question

Question

A client-facing situation requires a compliant response for the PMP Project Management Professional involving issue escalation in People and Stakeholders. Which option best reduces risk or error? (Item 138)

Answer choices

1. A. Assume the requirement applies only when the customer specifically asks about it.
2. B. The best answer is to select the response that protects project value, uses appropriate tailoring, engages stakeholders, and follows ethical project management practice for the issue escalation scenario.
3. C. Prioritize convenience over safety, compliance, or accurate reasoning.
4. D. Ignore the issue because speed is more important than documentation or accuracy.

Correct Answer

B. The best answer is to select the response that protects project value, uses appropriate tailoring, engages stakeholders, and follows ethical project management practice for the issue escalation scenario.

Explanation

The correct answer is B because issue escalation is tested by asking candidates to select the response that protects project value, uses appropriate tailoring, engages stakeholders, and follows ethical project management practice. The distractors reflect common exam mistakes: ignoring context, using informal shortcuts, skipping verification, or applying a rule from the wrong domain.

Question details

• Difficulty: medium
• Domain: People and Stakeholders
• Objective: issue escalation

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