Agency and License Law Practice Question
Question
A broker is correcting a new licensee’s misunderstanding for the Virginia Real Estate Salesperson Exam involving consumer complaints and Virginia Real Estate Board. Which statement is the best answer? (Item 72)
Answer choices
- A. The affiliated licensee may handle the matter independently without broker responsibility.
- B. Local custom controls even when a statute, regulation, contract, or disclosure rule applies.
- C. The requirement matters only when the buyer obtains institutional financing.
- D. Recognize the role of the state regulator in complaint handling and enforcement in a way that fits Virginia exam practice.
Correct Answer
D. Recognize the role of the state regulator in complaint handling and enforcement in a way that fits Virginia exam practice.
Explanation
The correct answer is D because consumer complaints requires candidates to recognize the role of the state regulator in complaint handling and enforcement. The Virginia reference keeps the scenario tied to state licensing practice, while the other options rely on unsafe assumptions about oral custom, escrow, client preference, independent licensee authority, or ignoring written duties.
Question details
- Difficulty: hard
- Domain: Agency and License Law
- Objective: consumer complaints